Strategic and operational consulting for operations and service organizations

- More specialized advice is needed – one that knows the everyday life in operations and service organizations
- It requires expertise and experience – to be able to provide advice that works in practice – not just in theory.
- There is a need for advisors who can connect strategy with operational implementation – who know how to make the pieces fit together.
- Strategy
- Business development
- Management
- Analysis and insights
- Operational optimization

Atle Jensen
Tel 91803811Email: atle@jenman.no
Atle Jensen has over 25 years of experience in management, operations and service, and has held national, international and global leadership roles in companies such as Ricoh, Konica Minolta, Philips Medical Systems and Kardex. He has led everything from international service organizations, to day-to-day management of several companies, sales organizations and global HR functions with responsibility for more than 2,500 employees.
Throughout his career, he has worked at the intersection of operations, service, people and technology. Common to all roles has been building organizations that function better – through clear processes, the right systems, effective teams and a culture that drives results.
Atle has extensive experience with digitalization and improvement projects, including the implementation of multiple service systems and service coordination solutions, mobile tools for technicians, CRM and ERP upgrades, and the rollout of global HR systems. He has also been responsible for the development of global leadership programs, customer satisfaction surveys, service processes, service agreement concepts, cost estimates, and the establishment of call centers.
